Terms and Conditions

These Terms and Conditions (“T&C”) apply to all participants of the Visa Exclusive Offer (“Campaign”) as a supplement to other terms and conditions for Rakuten Travel (https://travel.rakuten.com) (“Rakuten Travel”). The participants are deemed to have agreed to these T&C and other terms and conditions provided by Rakuten Travel when using Rakuten Travel’s website, apps, and/or services.

1. This Campaign offers Visa cardholders two Visa Unlimited Coupons: 10,000 JPY off with a min. spend of 100,000 JPY, and 5% off with no min. spend (""Offer""). Both coupons are applicable to most accommodations on Rakuten Travel, excluding some accommodations due to their policies.
2. This Coupon may be used until 11:59 p.m. JST, December 1, 2025 (""Campaign Period"").
3. This Coupon is applicable to bookings made with all Visa Consumer cards issued in any of the following countries: South Korea, Hong Kong, Taiwan, Singapore, Malaysia, Philippines, Thailand, Indonesia, Vietnam, Australia, New Zealand, the United Kingdom, and Canada.
4. This Coupon is applicable for users with a Rakuten membership.
5. This Coupon is applicable to bookings whose check-out date falls on or before December 31, 2026.
6. This Coupon cannot be combined with the Welcome 10% Off coupon.
7. Price will vary by date, length of stay, accommodations selected, availabilities of rooms, etc., and the displayed price is subject to change at any time. Please confirm the latest price when making a booking.
8. This Campaign may be terminated or amended without notice.
9. The Campaign Period may be shortened or extended without notice.
10. In case of any dispute, Rakuten Travel reserves the sole binding right of final decision.
11. To the extent permitted by law, Rakuten Travel will not be liable for any consequences that occur, directly or indirectly, in connection with said termination or amendment of this Campaign and/or said shortening or extension of the Campaign Period.
12. All information, including personal information, submitted or known to Rakuten Travel and/or its affiliates and partners in connection with this Campaign will only be used in accordance with Rakuten Travel’s Privacy Policy (https://travel.rakuten.com/contents/usa/en-us/information/terms/privacy/).

1. Offer details as shown are based on information provided by the Merchant. 
2. No warranties are made by Visa that the information is correct. Please check directly with Merchant to confirm availability and validity of the Offer. 
3. The Merchant is the sole provider of all goods and/or services under this offer. 
4. Accordingly, the Visa Cardholder understands, acknowledges and agrees that the procurement by him/her of any goods and/or services under this Offer shall constitute a contract solely between the merchant and him/her, and Visa is not, nor will become, a party thereto. 
5. By utilizing or attempting to utilize any of the goods and services under this Offer, the Visa Cardholder understands, acknowledges and agrees that: Any claim, complaint or dispute of any nature arising out of or in relation to the procurement, or attempted procurement by the cardholder of any goods and/or services under this offer (each a “Claim”) shall be settled by the Visa Cardholder directly with the Merchant, and Visa Cardholder shall not make any Claim against Visa. 
6. Without prejudice to the foregoing, and to the fullest extent permitted by law, Visa shall not be liable to any person for any loss, damage, expenses or claim (whether direct or indirect) in relation to any personal injury, death, false representation, damage or omission arising from or in connection with the usage or attempted usage of the Offer or goods and/or services provided under the Offer.