Merchant Surcharge Feedback Form

Merchants shall not impose a surcharge or minimum transaction amount on payments made by a credit or debit card. You may raise your feedback by filling up the details here if you have encountered a shop that charges a surcharge or require minimum spending.

Identification type
Type of complain
Type of payment card
Merchant/Outlet NameHelp
Merchant acquirerHelp
International / Domestic payment cardHelp
Attachment upload (if any)

  • File format: GIF, JPG, PNG & PDF. If your document is of a different format, you can open your file and then select ‘Save As’ and then GIF, JPG, PNG or PDF
  • File size: less than 3MB per file
  • Maximum 3 files per upload