Merchant Surcharge Feedback Form
Merchants shall not impose a surcharge or minimum transaction amount on payments made by a credit or debit card. You may raise your feedback by filling up the details here if you have encountered a shop that charges a surcharge or require minimum spending.
Identification type
NRIC
Passport
NRIC number
Passport number
Type of complain
Merchant Surcharge
Min. Transaction Amount
Type of payment card
Debit Card
Credit Card
Merchant/Outlet Name
×
Merchant acquirer
×
Select one
Affin Bank
Alliance Bank
AmBank
Bank Islam
Bank Rakyat
Bank Muamalat
Bank of China
BSN
CIMB Bank
Hong Leong Bank
Maybank
OCBC
Public Bank
RHB
UOB
AEON
FINEXUS
Paydee
U Mobile
Global Payments
Fiserv
GHL
International / Domestic payment card
×
International - Mastercard/Visa
Domestic - MyDebit
Attachment upload (if any)
File format: GIF, JPG, PNG & PDF. If your document is of a different format, you can open your file and then select ‘Save As’ and then GIF, JPG, PNG or PDF
File size: less than 3MB per file
Maximum 3 files per upload
Add Image / Doc Upload
By sharing your feedback, this will facilitate the merchant bank acquires to take the necessary action to ensure that merchants cease imposing surcharges or minimum purchase amount on payment card transaction. However, this does not guarantee your feedback will receive a refund of any surcharge paid to the merchant. For avoidance of doubt, your personal data will not be shared with any third party.
Submit
