Pay Bills The Easy Way
Pay Bills in 3 Easy Steps with HSBC Personal Internet Banking

We live in a fast-paced and hectic world today with our jobs, family, children and commitments constantly demanding our attention. No one wants to rush to the bank and to the post office, telco provider and the local council to pay bills and run errands. With the traffic conditions being what they are, it can be very time consuming, unproductive and stressful as.

Fortunately, with technology and online banking there is an easier, faster and more convenient way to pay your bills without any hassles while saving lots of time.

With HSBC Personal Internet Banking, you can make payments wherever you are, at your convenience through HSBC Personal Internet Banking using funds from your Savings, Current or Credit Card accounts.

JomPAY lets you make bill payments through HSBC to over 600 billers ranging from Tenaga Nasional Berhad to TM, local councils, private companies and more. Plus the service is absolutely free!
As Easy As 1-2-3
Bill payments have never been easier. Just follow these 3 steps with JomPAY to make your bill payments.
Spot the JomPAY logo and Biller Code on your bill
Log on to HSBC Personal Internet or Mobile Banking and look for "Pay a bill with JomPAY"
Enter the payment details and confirm payment
JomPAY Frequently Asked Questions
  • What is JomPAY?
    JomPAY is a national initiative supported by banks that enable online bill payments across Malaysia.
  • What are the benefits of JomPAY?
    With JomPAY, you can pay any bills through Internet or Mobile Banking using funds from your Savings, Current or Credit Card accounts. It's fast, safe and convenient.
  • Is there a charge for using JomPAY?
    No. JomPAY is absolutely free for customers who are making bill payments.
  • Do I have to register before making payments with JomPAY?
    No registration is required to use JomPAY. It is hassle-free.
  • How long does it take for my payment to go through?
    When you make a JomPAY payment before 5.00pm on a Banking Business Day, the Biller will receive payment on the same day. If you make a JomPAY payment after 5.00pm, the Biller will receive payment on the next Banking Business Day.

    If you make a payment on a Non-Banking day, such as on a weekend or a public holiday, the Biller will receive payment on the next Banking Business Day.
  • Can I make a future dated payment?
    Yes, you can schedule a payment to occur on a future date.
  • How is JomPAY different from the existing bill payment service of HSBC?
    JomPAY makes it easy to pay a wide range of bills to over 600 billers in Malaysia using an accessible and inclusive bill payment eco-system for customers, banks and billers.
  • Is there a limit for JomPAY payments?
    Some billers may impose a limit on the amount payable at certain accounts. Additionally, since JomPAY transactions are performed via Internet or Mobile Banking, your daily Internet Banking limit may apply.
Spot the JomPAY logo on your bills and log on to your HSBC Personal Internet Banking to make quick, easy and secure bill payments today.